Returns & Exchanges

At Hard Head Veterans, we stand behind our gear with a 30-day satisfaction guarantee, ensuring you have the right fit and protection for your mission. If your item is unused and in its original packaging, we will provide a full refund or exchange to keep you mission-ready.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure secure tracking of your return shipment.

• 3.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 4.
  Receive Your Refund

  After our team inspects the returned equipment, we will process your refund or ship your replacement gear within 3-5 business days.